a.) First, download Market Center Direct from:

Make sure to login to the web site with your web site passwords(Usually your email + 1st initial & last name) then click the "Authorizations" section below and click on "Download MCD 1".

You will need the password given to you in the setup email to install Market Center. xxxxxxxxxxxxxx

b.) Once Market Center is installed, open the program by clicking the “Market Center Direct” icon

on your desktop and plug your passwords inside the "PWD" button at the top left corner:

User Name: xxxxx

PIN: xxxx

Account#: xxxxxxxx

Office#: xxx

After your passwords are entered, click the “Download Authorizations” button. Click the “OK” button and check to make sure it says “Delayed” next to “News Authorizations” at the top right.

c.) Call our Tech Support at [1-800-521-0705] after you get it downloaded so they can give you a free tour of the program.

d.) Program maintenance:

Click the "Preference" button then "Update Resource Files" at the top of the program window about once a month to download the upcoming contract months.

e.) Next, move over to the right side of the button bar and click the “Start Updates” button. This will start the quote update cycle.

2. The main program window is comprised of the larger “parent” window with 3 smaller “child” windows layered on top of each other in the bottom portion of the program.

The “Future Prices”, window

The “Order Log” window

The “Parked Orders” window.

THE FUTURES PRICES PAGE(The Quote Page):

1. To add a quote to your list, Right click in a blank row under the “Commodities” column and point through the categories until you get to the commodity you want then left click on it to select it.

Note: If you don't see any contract months to choose from, close and reopen Market Center Direct.

2. After you select your contract, it will give you a choice between the “Day” or “Composite” session. Left click to choose the session you want to track.

3. Now it will give you a list of contract months to choose from.

4. Left click the contract month then click “OK” to add that quote to your list.

5. This contract will now be added to your “Future Prices” page list and will continue to be updated with delayed price info throughout the day. (To get the Real-time price see “Real-time quotes”.)

Downloading Authorizations:

You will need the password given to you in the setup email to install Market Center. xxxxxxxxxxxxxx

b.) Once Market Center is installed, open the program by clicking the “Market Center Direct” icon on your desktop and plug your passwords inside the "PWD" button at the top left corner:

User Name: xxxxx

PIN: xxxx

Account#: xxxxxxxx

Office#: xxx

Logging in:

To log in to Market Center,

a.) First, connect to your internet

b.) Second, double click the Market Center Direct Icon

c.) Click the “Log in” button, and click “Log into Market Center Direct”

d.) Next, it will ask you to enter your 4 digit PIN number

e.) Now the main program window will open and you are ready to start working with the program.

Placing Orders:

To place an order from Market Center Direct

First, add the quote to your Future Prices list
Right click on the Open price of the quote you want to place an order for
An Order window will appear. Set your order preferences then click the “Place Order” button on the right side to send the order through.

Charts:

To open a chart:

Right click the Open Price of the quote you want to see a chart on
Choose “Chart Buddy” from the list and point to the type of chart you want to look at: Intraday(shows activity throughout the current trading day broken into
5 minute bars - Each bar represents 5 minutes of trading
10 minute bars - Each bar represents 10 minutes of trading
15 minute bars - Each bar represents 15 minutes of trading
30 minute bars - Each bar represents 30 minutes of trading
60 minute bars - Each bar represents 60 minutes of trading

(Intraday increments), Daily (each bar represents one full day of trading), Weekly (each bar represents one full week of trading, or Monthly (each bar represents a full month of trading).
Finally, when you click on the chart type it will open a new window displaying the chart
There is a column of gray buttons on the left side of the chart that allow you to add indicators to your chart
When you get done viewing the chart, simply click the “X” button at its top right corner to close it
There are also buttons across the top that provide some other indicators, printing, and display options, as well as zooming buttons to focus in or out on your chart.
If you don’t see new data added to the chart, click the “Reload entire chart from server” button at the right side of the buttons across the top of the chart
It will ask you to close and reopen the chart which you must do to see any new changes in the data

Real-time Quotes:

To turn on Market Centers Real-time quotes:

Right click on the open price of the quote you need a real-time quote for
Select “Place Order” then “Create Order”
At the top right corner of the Futures Order window will be a check box that says “Last Trade Snapshot”
Click it to put a check in it. (It will bring up a notice that you may be billed for it but it is already included in your monthly fee)
Click “OK” to close the notice
From this point forward, you will get a Real-time price in the “Last Trade” field everytime you reopen this Futures Order window
To back out of the Futures Order window, click the “Clear Selections” then “Close Window” button

Button Functions:

The buttons are located at the top of Market Center just below the marquee that scrolls across the top.

Each button is labeled according to its function.

a.) The Account Button:

The account button links you to a summary of all activity on your account. You can view your current positions, an account history,

b.) Password Button (“PWD”):

The PWD button gives you access to you passwords. You shouldn’t need to come into this section of the program except during setup but it can serve as a tool for monitoring program connection status.

c.) The Preference Button:

The preference window gives you access to the default Time zone settings, Commitment of Traders report (COT report), and control over the Resource Files.

Update Resource Files: You should click the “Update Resource Files” button about once a month for to keep the Futures contracts up to date and perhaps once or twice a week to keep the Options Strike ranges up-dated.

Update Application:

Should only be used under the direction of your broker or a Tech Support employee. This only needs to be done if it is determined that you have an older copy of the Market Center program and you are told that you should click this button.

The Internet Address of Traders Network Inc.:

This box should always have a number in it. If it does not, call our Tech Support to figure out why your copy of the program is not getting that number

The Studies Button:

The “Studies Button” lets you set parameters for the Indicators in Market Center.

Contract your representative for more information on what these indicators should be set to

The MCD Lite button:

The MCD Lite button converts the Market Center program from a quote and order placement tool to an order placement tool only.

It is useful for people that have place many orders and need a larger window to view them all.

Otherwise, the regular(“Full MCD”), should work fine for order placement and quote viewing.

The Futures Order Button:

The Futures Order button will bring up an order window that allows you to fill out all of the order information in order to place an order.

A faster way of bringing up a window to place an order is by right-clicking the open price of the quote you wish to place the order for then choosing, Place Order then Create Order.

When you open an order window this way it will know what commodity you clicked on and most of the data will already be filled in for you saving you the time it would take to fill out all of that information.

Options Order Button:

The Options Order button will bring up an order window that allows you to fill out all of the order information in order to place an order.

A faster way of bringing up a window to place an order is by right-clicking the open price of the quote you wish to place the order for then choosing, Place Order then Create Order.

Send Message Button:

Clicking this button will allow you to send an email to your representative at Traders Network.

Next Update Button:

The Next Update “button” is an informational “button” that allows you to see the update cycle as it continually counts down from 3 minutes throughout the day. It updates you list of quotes with delayed data from whichever exchange that quote trades out of.

The delay on most of the Chicago Markets is 10 minutes.

The delay on most of the New York Markets is 30 minutes.

NOTE: For information about getting the Real-time quotes, read the section about Real-time quotes.

News Topics:

The News Topics button takes you to a list of commodity news feeds. You can also get real-time news information directly from your Traders Network representative.

Start/Stop Updates Button:

Clicking this button will turn the quote update cycle on or off.

You should typically leave the update cycle turned on as long as the program is running.

This button is here for times when your Internet access is limited or running slow and you don’t want Market Center to put any extra load on it. It typically doesn’t use much of your Internet Bandwidth and therefore shouldn’t be a concern.

The Weather Button:

The Weather button is a convenient way of tracking crop weather reports, the effects of El Nino, National Weather Services, Satelitte weather images, and the World Weather Project.

The Margin Sheet Button :

The Margin Sheet button lets you view the current information on margins requirements for a wide variety of commodities.

It also gives you the opening and closing times of the markets

The Reversal Dates Button:

The Reversal Dates button will let you view the current Reversal Dates from the Traders Network web site.

After clicking the button, it will ask you for the passwords to log in to the Traders Network web site.

The Market Views Button:

The Market Views button will let you read the current issue of the Traders Market Views(TMV) directly from our web site.

The TMV represents Traders Network’s long-term views on the markets. It has been read by traders for nearly 19 years now and is a great source for Market activity and news.

The "File Menu"

The File Menu provides give you another way to get to the Studies and Prefence button settings.

The "Studies" option takes you into the settings for all of the indicators and studies that you can put on the MCD charts.

The "Preference" button takes you into some of the program controls and monthly maintence options such as "Update Resource Files".

The Windows Menu

The windows menu follows the standard format of the Windows Menu which lets you switch between the Future Prices (Quote Page), Order Log, and Parked Orders windows.

The Help menu

The "Help" menu gives you information about the program such as copywrite and the
version number

Opening a Chart

To open a chart, simply follow the steps listed below

1. Right click any of the prices (on the Future Prices page or tab) of the commodity you want the chart on

2. Choose Chart Buddy

3. Point to the type of chart you want (Intra-day, daily, weekly, or monthly)

4. And click on it to bring up the chart

Once the chart is open, you can add indicators using the grey buttons on the left side and across the top of the chart

The charts will update with delayed data as long as that commodity is trading through out the day

Chart types
Intra-day:
5- minute: On a 5 minute chart, each bar will represent 5 minutes of trading.

10- minute: On a 10 minute chart, each bar will represent 10 minutes of trading.

15- minute: Each bar represents 15 minutes of traiding

30- minute: Each bar represents 30 minutes of trading

1- Hour: Each bar represents 1 hour of trading

Daily:
Each bar represents a full day of trading.

Weekly:

Each bar represents a full week of trading.

Monthly:

Each bar represents a month of trading allowing you to view a larger slice of time

INFORMATIONAL MESSAGES:

“Online for Quotes only”:

You are not getting connected to the Order Placement server.

Check the “Next Update” button in the middle of the button bar at the top of the program. It should be counting down to from 3:00 minutes.

If not, your updates may have been turned off.

To restart them, click the “Start Updates” button to see if it starts the “Next Update” counter again.

If not, click your passwords button (the “PWD” button) and make sure it says “Delayed” next to “News Authorization” at the top right.

If not, click the “Download Authorizations” button again to re-check your authorizations and get it to say “Delayed” next to “News Authorizations”

Compare the passwords you have entered to the ones you got in the startup email (“MCD setup”) when you first signed up for Market Center.

If the passwords match, check you internet connection to make sure you are still connected to the Internet then restart Market Center.

If you’ve tried all of these steps and you are still getting the message, call our Tech Support at 1-800-521-0705.

To set chart colors

The first button across the top of the chart will let you invert the colors from a white background to black.

Go back and double check the passwords you have entered in the “PWD” button. Make the necessary corrections then click “Download Authorizations”.

Hit “OK” then “Save/Close” to save your changes and return to the program.

NOTE: You may need to re-check your “Last Trade” box on the Futures Order window to turn your real-time back on.

Try clicking your password button (“PWD”) and then click the “Download Authorizations” button. After doing so, it should tell you that your passwords have been downloaded successfully.

Make sure to hit the “Save/Close” button to save them then retry whatever you last attempted before the error message came up.

This error is usually caused by a busy or slow internet connection on your local machine or somewhere inbetween your computer and our server in Chicago.

Basically, it means the program is still working on the last command it was given and hasn’t finished yet to be able to start a new task.

a.) You can try disconnecting and then reconnecting your Internet to try to get a better connection.

This message means that your computer is not getting connected to the order server.

a.) Check your passwords to make sure all four match the ones that were emailed to you when you first signed up for Market Center. You can do this by clicking the passwords button (“PWD” ) up at the top left corner of Market Center.

b.) Look at the “Next Update” button at the top of the program. Make sure its timer is still counting down. If it says “Disconnected from system. Click here to reconnect”, click on it to try to reconnect. If it is able to reconnect, it will show the timer counting down again and you should be OK.

Check the passwords you have entered in the password button (“PWD”) against the passwords that were emailed to you when you first signed up for Market Center.

If they match, try clicking “Download Authoriztions” again to see if it will change to “Delayed” next to “News Authorizations”.

If you recently signed up for the Market Center program, your passwords may not have finished being set up. Call our Tech Support at 1-800-521-0705 to check.

ERROR: “Market center. Can’t extract its configuration information."

When you start up or click the “Preference” button, then the “Update Resource Files” button inside of it.

This can happen for several reasons but it is usually related to an Internet issue with your Internet connection:

b.) Go into the “Preference” button and click “Update Resource Files” again.

d.) Close all open programs and Restart your computer then restart Market Center.

You get a white screen asking for a User Name and Password after clicking the "Account" button.

You should never have to login again after you've already logged into the web site the first time. If you get a white screen asking you to login again, it indicates an issue with your browser settings or possibly with the system and you should call our Tech Support at 1-800-521-0705 after checking the following items:

This could be because your browser (Internet Explorer, Netscape, Firefox, or AOL) doesn't allow third party cookies.
1. Go to the "Tools" menu of Internet Explorer and click "Internet Options". (Or open Control Panel, Internet Options, click the "Privacy" tab, click the "Advanced" button and make sure there is a check in "Override Automatic Cookie Handling" and then make sure there "Third Party Cookies" are set to "Accept".
( Remember to "OK" your way back out of these windows to save your changes. )

Restart Internet Explorer and Market Center then retry the "Account" button.

3. Your time zone or clock could be more than 1 hr. off. Check your computer's clock by double left clicking the clock at the bottom right corner of your screen and making sure the date is correct and that the time is not more than 1 hour off.

4. There is a security setting that prevents your computer from letting communication with our web site back in. (These settings are typically in your Internet Explorer Browser or in your Firewall software settings.)

5. Or you have a pop-up blocker that is blocking the equity window from coming up.
a.) Click the Tools menu then click Pop Up Blocker then Pop-up Blocker Settings.
b.) Type in our web site address: http://www.tradersnetwork.com then click the "Add" button
c.) Tradersnetwork.com will now show up in the "Allowed Sites" section at the bottom
d.) "OK" your way back out of the windows to save your changes then restart MCD and retry the Account button. If you still are unable to see you account information, call our Tech Support at 1-800-521-0705.

This message is usually caused by a bad or dropped internet connection. Try reconnecting to the Internet then restarted MCD and place your order again.

You should check the Order Log for the status of the order to make sure it didn't actually make it through before resending the order.

You get a white screen asking for a User Name and Password after clicking the "Account" button.

Message: “MCD doesn’t’ have proper read write access to your hard drive" Or "Permission denied”

This message typically happens when try to open MCD and try to add a quote or open a chart. Typically it halts MCD's opening progress at each stage with the “proper read write access to your hard drive” message then continues anyway but neither the Real-Time feature nor charts will work.

Add MCD as exception to your firewall
This will MCD to to get out to the servers it needs to retrieve data from. This is a very common issue now that Firewalls have become so common on home computers.

OR

Reinstall MCD.
Reinstalling MCD is a blanket approach to gettng around your computer's firewall. When you reinstall MCD it "re-registers" it with your firewall and should give you the choice to "allow" or "block" MCD.

If after you click on a commodity name to add its quote to your Future Prices (Quote Page) there are no contract months to choose from:

If the contract symbols still don't show up, call our Free Tech Support at 1-800-521-0705.